This story is a part of Making the Metaverse, CNET’s exploration of the subsequent stage within the web’s evolution.
At Meta’s first retailer, I enter a well-decorated room to check out a conveyable video chat system often known as the Portal Go.
On the system’s display screen, a pleasant employee — he calls himself Casey, a reputation most of the retailer attendants have used — walks me by all the things you are able to do with a Portal Go. He describes the system’s sensible digicam, which pans and zooms as you progress. He reads an augmented reality-enhanced model of a Dr. Seuss ebook as if he is a touring dad or mum saying goodnight to his youngsters.Â
I pull out my telephone to document a video of my video name with him. He flashes me the peace signal.Â
It was all very meta.

A wall-to-wall LED display screen shows what Quest 2 customers see in digital actuality.
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Portal Go is simply one of many gadgets you possibly can check out on the Meta Retailer. Situated at Meta’s campus in Burlingame, California, the store additionally shows digital actuality headsets and sensible glasses. The campus is the place Meta workers are engaged on the corporate’s imaginative and prescient for the metaverse, the digital worlds wherein folks will be capable of work, play and socialize. Meta, previously often known as Fb, gave reporters a peek this week earlier than the shop opens to the general public on Monday.Â
The 1,550-square-foot area underscores that Meta is getting more and more severe about creating shopper {hardware}. The corporate is following a path of opening bodily shops that Apple has made a hit. Google and Samsung are additionally making an attempt the method, as produce other corporations.Â
Nonetheless, Meta has an uphill battle in terms of turning its imaginative and prescient of the metaverse into actuality. Merchandise resembling sensible glasses and VR headsets aren’t as common as smartphones and laptops. Fb is well-known for creating the world’s largest social community, however some folks do not even know the corporate additionally makes shopper {hardware}.
Meta hopes that as extra folks check out these devices within the retailer, they will perceive why CEO Mark Zuckerberg thinks the metaverse is the successor to the cell web.Â
“As soon as folks expertise the expertise, they will acquire a greater appreciation for it,” Martin Gilliard, head of the Meta Retailer, mentioned in a assertion. “If we did our job proper, folks ought to go away and inform their mates, ‘You have to go try the Meta Retailer.'”
The way it’s tucked away between reflective buildings, you might pass right by the Meta Store if you aren’t paying attention. It doesn’t look like a traditional storefront, and it isn’t in a shopping center. A blue-and-white sign for the Meta Store sticks out among the futuristic-looking vertical fins that line the building. Inside, the space is filled with earthy tones, beige pottery, plants and tranquil music. The industrial ceiling looks intentionally unfinished. Crane your neck up, and you can see white pipes.

Meta Store sign
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Lining the wall on one side of the store is a shelf of Ray-Ban Stories, smart glasses that allow you to snap photos, record video and listen to music. You can try out different pairs, but you won’t be able to buy any at the store. They’re only available for purchase directly from Ray-Ban.com. A worker pulls out the charging case and a pair of glasses, showing me how to use the smart glasses.Â
Meta’s Portal video chat devices and Quest 2 headsets are available to buy in the store.Â
On another side, a wall-to-wall curved LED screen displays what you’re seeing in virtual reality when you place the VR headset Quest 2 over your head. You can play games such as Beat Saber, Golf Plus, Real VR Fishing and Supernatural on the device.Â
Retail workers, dressed in dark blue shirts with Meta’s infinity sign logo, also seemed ready to answer questions customers could throw at them. Worried about privacy? Portal’s video chat device has a camera cover as well as a way to switch off the microphone and camera. Too expensive? There are different options for different budgets.
The Meta Store will be open Monday through Friday from 11 a.m. to 6 p.m.Â