A robust Robotic Course of Automation answer (RPA) might help resolve many advanced points that companies face each day.
In essence, RPA works by making it simpler to construct, deploy, and handle software program robots that may emulate human actions, which then work together with digital programs and software program to create higher working processes.
Irrespective of which business the answer is utilized in, RPA helps alleviate the stress of duties which might be mentally draining for workers. On the identical time, it additionally helps forestall human error and enhance effectivity.
rapidMATION, who’re specialists in offering state-of-the-art course of automation options, has not too long ago showcased the ability of its groundbreaking RPA expertise in a partnership with Australia’s largest tools options supplier, Coates.
The goal of the partnership was to construct an clever automation answer that would relieve Coates’ accounts payable (AP) staff from being buried beneath the mountain of invoices that have been coming in each day from over 4,000 suppliers.
To assist handle this difficult activity, rapidMATION utilised its finest automated tech options and, after a Proof of Worth course of, was shortly capable of showcase how user-friendly and useful this sort of expertise may be.
“Having the ability to expertise the proposed answer on a smaller scale allowed me to see the advantages in motion,” says Coates nationwide shared providers supervisor Pieter Le Roux.
“It additionally made my job loads simpler when it got here to convincing the manager staff to spend money on the challenge!”
The answer for Coates combines robotic course of automation (RPA) with AI-powered optical character recognition (OCR) to create a digital employee that assists the AP staff across the clock. This, in flip, saves 1000’s of hours that may now be re-routed to extra fulfilling and value-adding work and future enterprise development.
Earlier than introducing the clever AP answer, the Coates Rent AP staff was accountable for processing round 27,000 provider invoices each month, which considerably overpowered business-critical actions. The staff was managing a lot of this workload manually by doing issues resembling monitoring emails, opening attachments, and keying bill information into their ERP platform.
Sadly, this led to a variety of issues, resembling information entry errors, cost delays, burnout and poor worker retention. There have been added prices regarding extra hiring in an effort to cease bottlenecks, and strained provider relations attributable to unfulfilled and premature service.
Le Roux and his staff started researching whether or not clever automation may resolve these points and regarded to rapidMATION to assist. He labored carefully with rapidMATION to construct the corporate’s new clever accounts payable answer.
The consequence was an RPA system that would ship 24/7 service and assist groups by:
- Monitoring the AP electronic mail inbox.
- Opening attachments and classifying which paperwork are invoices.
- Deciphering bill content material and extracting related information (resembling PO numbers and whole quantities).
- Transferring all related bill information to the ERP system.
The outcomes of the primary 145 days highlighted that the answer was a groundbreaking success. 91,000 emails have been processed, and 87,000 invoices have been processed instantly into the ERP. Coates additionally saved 2,900 human work hours, taking an infinite load off workers.
This feat signifies that RPA can prevent and your small business lots of time, cash and trouble. If you wish to be taught extra about how an RPA answer might help, contact rapidMATION at +61 2 8003 3582 or Whats [email protected]
